Support

Questions, bugs or ideas? Email support@justthepets.app. Please do not include your pets' medical details in the email unless needed.

Common questions

Do I need an account?

Not on Free. Free is for one person and one active pet, and everything stays on your phone. An account is only needed for Plus.

Does it work offline?

Yes. The app stores everything on your phone first. With Plus, changes sync when you are back online.

Can I share with my family?

Household sharing and sync are part of Plus. Everyone in the household has the same permissions.

Can I export my data?

Yes, on every plan, at any time. Leaving Plus never deletes what you logged.

Is there a version for iPhone?

Not yet. The app is for Android and is coming soon to Google Play.